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Review of CopperView Medical Center

The office staff is RUDE and ignorant. I went in w...

The office staff is RUDE and ignorant. I went in with 3 kids and myself needing to be seen and the lady at the front says "you don't all need to be seen. Who is the sickest?". Then someone comes up and says "actually they all need to be seen if they haven't been here before" and she goes "so I have to do paperwork for ALL of them?" And then she starts rolling her eyes and having a bad attitude with everyone including me. I apologized and she didn't say anything, but isn't that her JOB?! The wait is just absolutely ridiculous, even for an urgent care. One woman ahead of me was furious because she had an appointment, so they switched her providers and she still waited another 30 minutes, then went back up and they told her 5 more minutes and it was still another 15 before she was called back. Then there is another hour wait once you are in a room. The doctor actually told me that my kids and I are all reinfecting each other with the same cold virus, which isn't even possible. So just wow.