David Martin

Review of Crowne Plaza Hotel Burlingame

The first room we where given the bed had not bee...

The first room we where given the bed had not been changed the covers just pulled over the second room the bedspread had bodily fluids on it not nice to say the least the third room smelted of stale air and mildew,so back down to reception to cancel our stay only to be met with a very unhelpful manager she was very rude refused to give her name the only person to help me was a nice lady at customer services on the phone I have used Ihg hotels for twenty years and never have been so disappointed with the treatment that I received from the manager and the state of this hotel, more like a highway motel that rent rooms by the hour!