J

Joy Murphy

4 years ago

Mean to my kids. We walked into the zoo and saw w...

Mean to my kids. We walked into the zoo and saw what we thought was a demonstration. I told me kids to sit down and listen to them explain what the lizard was all about in the zookeeper's hands. A horrible woman came up to my 8 and 11 year old and shewed them away saying, "you can't be here. This a private tour." They were mortified and embarrassed! Kids are suppose to learn from zoos- not be reprimanded. Also, you cannot schedule "playtime with a baby tiger". You are told to just show up. We did and was told to wait 4 and half hours after driving two hours to get there. When you bring your complaints to staff nothing is done. Everyone should think twice about visiting. Not customer service friendly and with all the media scrutiny- no sure if you want your family dollars supporting such a place. Plenty of other interactive zoos in the state and Texas you could visit instead.

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