I was between buying a Chinese wall fan and a nati...

I was between buying a Chinese wall fan and a national one and I decided on the national brand Liliana. The box was perfectly closed and when I assembled the fan there was a missing piece without which it was impossible to anchor it to the wall. I went to the Service and I had to pay for the piece because they do not cover shortages. I have all the vouchers for everything, I made the claim to Liliana through the page and through info@liliana.com.ar and they did not apologize, they did not receive a response. Errors in the production line are paid by the customer. Not recommended