Jamel Grooms

Review of The Westin Hotel, Washington D...

I currently staying in a Traditional Double room...

I currently staying in a Traditional Double room. On my second night, I smelled something strange on my blanket. I decided to pull the blanket off to check if anything was on it. I pulled off the blanket cover and found a giant pee stain (picture provided).

I called the front desk to ask for a room change. I can t believe how unprofessional she was. Instead of accommodating me, she asked why I didn t notice the smell on the first night. I had to explain to her how I did not inspect the entire room last night when I checked in. It wasn t until I asked for the manager that she offered me another room down the hall.

I waited about ten minutes for maintenance to show up with my new room key. He was nice and apologized for the inconvenience. I then had to pack and carry everything over to the new room without assistance in the middle of the night.