r douglas

Review of PHH

Horrible service, I have been charged for three mo...

Horrible service, I have been charged for three months now addtional escrow that was paid the previous year. PHH each month tells me they resolved it but yet charge me each month. each time I'm told they do an analysis and one will tell me i will be sent a hard check back for the amounts paid, and the others tell me it goes to my prnicipal. after three months it has yet to be resolved. it has been nothing short of chaos since PHH has taken over my mortgage. I would be hard pressed to recommend their services to anyone.