If you need your car - don't take it to If you nee...

If you need your car - don't take it to If you need your car - don't take it to Pep Boys located at 6500 Lake Worth Blvd, Lake Worth, TX 76135.
I drove my car into Pep Boys because it was running rough - my car has been at this location for 6 days, and now - it's no longer running AT ALL. They advised originally that it would cost me $2400 to fix my car, which my husband and I agreed too provided we could pick it up four days later. Four days later, not only was my car not FIXED but it no longer runs - at all? They claimed it was because the computer they put in the car, they figured out needs to be celebrated, but my concern is that they didn't know this as mechanics?
I'm contacting the corporate office and filing a complaint with the Better Business Bureau and will seek to recoup any costs associated with the delayed service we were originally advised.

UPDATE: Finally got my car back after 7 days. They changed the starter only to find out the computer they ordered had not been flashed. They said that O'Reilly auto parts should have flashed the computer, however, I called O'Reilly and they advised they DO NOT do that. So two days of waiting for to Pep Boys mechanic not knowing how to do their job. They ended up trying to get us to purchase the starter they installed for 400$ - we declined.

They ended up trying to charge us for the flashing of the computer even though it wasn't quoted and gave us a discount, which was nice.

I will say this. There was a dude, Josh, who was our contact through this debacle. He was fantastic. Even when I was upset, he was calm and apologetic. He had great customer service even when under high stress. I give HIM five stars.