Toby Danylchuk

Review of Palms Casino Resort

I travel to Vegas at least 2x/year and have stayed...

I travel to Vegas at least 2x/year and have stayed at many different hotels; this was a first at the Palms and I was very disappointed. First we purchased our tickets online and when we got there they conveniently tried to charge us an extra $40 for discounted rates on drinks (2 for 1), room Internet access etc...but this was completely frustrating and a deceptive tactic because nowhere was it obvious that you were going to be charged this after you already booked the room. Then the guy checking us in asked if we had ever stayed at other hotels in Vegas like this is something they all do -- yes I've stayed many of the main hotels on the strip and never once had someone tried to do this. The main lobby was under construction too so that was a downer, but I don't fault them for that. I did eat at the buffet and it was below average. The one shining star of staying here was the room...probably one of the most comfortable and quiet stays I've had in Vegas.