01/05/2020

01/05/2020

AVOID AT ALL COSTS, they are an absolute joke of a company. Ordered a new office chair on 18th March with next day delivery, and NEARLY 7-WEEKS LATER IT STILL HAS NOT ARRIVED (#102062581)!!

Granted COVID-19 has disrupted some delivery networks, but not to this extent!

Customer service is non-existent: emails have not been responded to, and the one time I did manage to get through to the call centre I was told that the delivery was on its way (but that was 2-weeks ago).

I HAVE HAD TO GET MY BANK INVOLVED TO TRY AND RECLAIM THE PAYMENT!!!

30/05/2020 (Update)

No apology has been received, and the company has not made any attempt to issue a refund. Just now waiting for the refund to be approved by my bank.