mykrofone3

Review of Rainforest Cafe, Galveston

Horrible service. Our waiter gave us our appetizer...

Horrible service. Our waiter gave us our appetizer but failed to submit our entrees order afterwards. We waited nearly an hour to get our food and all we got was an apology. I had to argue our way into getting a discount or something and all they offered was free dessert. Managers were not helpful at all. No staff seemed over the age of 25. Waiter claimed there was a set back in the kitchen but when I questioned as to why people that arrived after us received their food, they remained silent. But what bothered me most of all is that our waiter spoke to us in Spanish. I'm Hispanic American but I speak English. Our waiter was Hispanic himself but I still felt uncomfortable that he assumed we only spoke Spanish. My tab was $72 for me and my wife and that's what I paid. No tip due to the fact on the service we received. Food wasn't good either. Can't tell people to never visit this restaurant, but I can say I'm never going back. I hope their corporate office reads this, because I will be calling.