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Durand Moore

3 years ago

Absolutely shocking company. These are dealing wit...

Absolutely shocking company. These are dealing with my wifes motor accident claim and have been useless beyond comprehension to date. Numerous promises of returned calls or emails never happen. Only time she gets any info is when she calls. Shes on the third case handler as they swap around. One person tells her one thing next time she calls someone else says something totally different.
They promise to chase up speed medical for info and again don't do it for weeks. Its taken 12 months from her being examined to get the medical report which then had to be returned as the consultant said my wife would have treatment and further investigation to be completed by July 2016 when we didn't get the report untill june 2017. a entire 12 months since the appointment with him.
I would not recommend this company ever. Sham and do not help or assist the very person they are paid to assist.
DISGRACEFUL PRACTICE.

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