I bought a Groupon voucher for 5 treatments and af...

I bought a Groupon voucher for 5 treatments and afternoon tea, costing 105. It was a nice location, very relaxing and calm atmosphere, reception staff were friendly and the facilities were great.

They only thing that I wasn't impressed with was the therapist I had on the day. Firstly, before we went in for our treatments my therapist told my friend she couldn't get her finger nails painted rather than her toenails because it wasn't part of the deal, even though afterwards my friends therapist said that would be no problem.

Secondly, the toenail file and paint my therapist did was quite poor. It was messy and I ended up removing the polish when I got home later that day. To me, a file means they add a bit of shape to the nail but honestly, I didn't even feel the file touch my nails.

Thirdly, my therapist left out one of the treatments. When I asked her if she would be doing the last treatment she said again, "No that's not part of the deal". When I told her I was sure it was part of the Groupon deal she said sternly "it's not part of the deal, sorry" and walked me out of the treatment room.

When I met my friend in the relaxation room afterwards she mentioned that she received all 5 treatments and that the one I didn't receive was definitely included. I queried this with the girl at reception and she said yes, it should have been included and she was very apologetic. She booked me in a half hour later for another treatment, which I was very appreciative of. I had paid 105 for the voucher so, understandably, I wanted to get my monies worth.

Other the initial mishaps, I enjoyed the day and the afternoon tea was lovely. I would go back again but perhaps I would ask for a different therapist next time.