I noted this dealership's pride in claiming values...

I noted this dealership's pride in claiming values of openness, honesty, integrity and respect. These are my values too. I was disappointed when I took my vehicle in for service recently and something happened to it. Nobody spoke to me to tell me what happened, no one answered my calls or e-mails. I am left to question these values and whether or not this service department is what it claims to be. Take a picture of your vehicle before you take it in and don't expect the advertised values will be honoured.
Further to the incident above, I took my vehicle back in to have a repair done. When it came back I noted that the odometer had been advanced over 3000 km., bringing it much closer to its 100,000 km check. When I asked for an explanation, none was forthcoming. Honesty?
Be sure to check your KMs in and out when using this shop.