I have used rock auto for years never any issues u...

I have used rock auto for years never any issues up until now I have been restoring a mustang and with as old as it is parts are hard to find my most recent order was last Friday I ordered the Inlet and Outlet hose for the heater core I received a confirmation number and usually get a email confirming my order this time I did not Iv emailed their customer service over and over again about this matter due to the fact they don't have an actual person you can speak with and I have got no replay the money has already been deducted out of my account and I still have no answer on where my parts are I call their headquarters and they pretty much told me they can't help me so that's my experience once this matter gets resolved either getting my parts or the money back I don't think I'll be bringing my business to them or the business of my Frinds anymore as now I see how this company likes to treat people