Adam Mallard

Review of Greenville Utilities

Everything is fine until they decide to charge you...

Everything is fine until they decide to charge you random fees.

They charged me $25 for a typo in my payment information (a space behind the correct numbers that I copy-pasted from my bank page) that I've been using for 6 years. Bill isn't even late. I paid 4/20 and it was due 5/07.

Their "Payment and Billing" department told me over the phone that there's nothing that can be done unless I physically go see their head manager at the downtown office and dispute the charge (which I'd have to take time from work to do). Terrible and shady business practices.