Jeanette T Review of A #1 Air
Be aware with this company. The only reason I'm sh...
Be aware with this company. The only reason I'm sharing this is to inform. I'm not saying don't use this company. Use your own judgment.
Tech came in got into the attic to see my unit, 3 minutes later came down and said I just need a new unit, didn't even open the unit since I'm watching him from downstairs all I saw him put two thermometers one in the incoming air and one in the outgoing air and said "you just need a new unit" and said to me he was going to send me a sales person whom will explain to you the prices of new units. I asked why if he didn't even open the unit, he said if he open it was going to be more money. I was surprised to hear more money!! even though I was told by phone i was getting their best package I was paying for what they called the ultimate tune up for $149.00 dls to which it should included 2 pounds of freon. He went to the outside unit plugged in couple of hoses for no more then 2 minutes and said he added two pounds of freon and said my unit need 3 more pounds of freon at $ 90.00dls per pounds. That's 270.00dls more on top of the already charge for a grand total of $419.00dls. He asked if I want them, I told him no. I paid his $149.00dls and asked him to leave.
First, if you said my unit is not working anymore what makes you think I need to buy from your company a new unit. Also Why would you offer me to add three more pounds of freon once you saw I was not interested in buying a new unit from your company. All about Sales.
Second, I'd called another A/C company the same day, they came checked the unit and found a small leak. Fixed the leak added only 1.5 pounds of freon at 40.dls per pound. (1.5 pounds only) not three like stated by #1 air guy. And problem fixed. My A/C now running like a Champs!!! Thanks for nothing #1 AIR . Again this is my personal experience with #1 AIR company. This doesn't mean you shouldn't contact them. Use your own Judgement. To me this company is all about Sales,Sales,Sales. But I guest that's how they make their money. You might got 149.00 from me today but you will never get another dollar from me, my whole family, or any of my friends since I'm Sharing this with everyone.
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