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jwbrenna

3 years ago

I was told that the montigo del ray brand of firep...

I was told that the montigo del ray brand of fireplace I was buying was proprietary to woodland direct. since the cheaper base model was out of stock I had no choice but to buy the deluxe package option since they said brick and mortar stores don't sell it. I find out afterwards that the same fireplace was sold down the street at a fireplace store. When I ordered vent parts, both times it took 5 days just to get the order on a delivery truck! asking for it to be expedited doesn't accomplish anything. I wish I read reviews for this company before hand. buy from somebody else.

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