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Sarah Osborne

3 years ago

Worst company I've ever dealt with. The water qual...

Worst company I've ever dealt with. The water quality supplied it terrible. Their $50 late fee is insane considering that is almost the cost of your whole bill (although when I have forgotten to pay it before they waived it once or twice). They have no real time account info available and their 3rd party payment system is stupid. I've had this company for 5 years and I just found out the other day I can do ACH withdraw so I don't forget to pay as this is the only bill I don't have set up through auto pay. Love how they never mentioned this as an option for me before.

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