I had high hopes for this place, after many friend...

I had high hopes for this place, after many friends recommended. We as a group of friends planned a night to go here. 3-17-18. There was a total of 12 of us that meet together. 8 people which ate at their restaurant. This is where the experience went south. Thankfully there was no wait for a table of 8 at 8pm on St Patrick's Day. As we were seated we waited 17 minutes to finally have a waitress come to the table. This was after one complaint to the hostess and another complaint after that to the manager. The manager simply said to us, give us one more minute. Your waiter is finishing closing out another large party. He did not offer to take our drink orders or ask if we had any questions. Just simply the one finger gesture and walked away after he said what he said.

Finally he pulled another waitress to take our drink order, she informed us that our waiter was still busy. I asked that we place both our drink and food order since our racing was scheduled at 9pm. As she took all of our orders, finally we felt as if they wanted our business. Another 15 minutes went by and we finally got our drinks both alcohol and non alcohol.The manager that came over the first time came over to me again and asked if everything was okay now. I simply said to him no, we waited just over 30 minutes to receive our drinks

At this time we made the decision to go move all of our race times to a later time. We had to move 12 racers from 9pm to now 10:10pm because of the slow service. We received all of our food at 8:55pm even our appetizers which we wanted before our entrees as appetizers should be. My wife's appetizer of Pop Stickers had a very noticeable hair right on top of the food. They took that back to remake it. As she was preparing to eat her Mushroom and Cheese burger, she noticed there was no Mushrooms! Again she had to send back her food to have it fixed.

The food was supposed to be good as many friends said and so did other reviews. The food was average, Dave and Busters food honestly was way better and their level of service was much better than what we received at a Mario Andretti named restaurant. Because of the Restaurant our experience here was not as many has described.

The karting was fun however for larger people this can be an embarrassing experience. If your tall like me they have adjustments for that. If you are larger in size there is no adjustments or wider seat options. A couple of people within my group had a hard time fitting and my wife could not fit in the seat due to her hips. We have karted together before with no issue at other places. Most of these places had a test seat or test kart outside the race track so you could make sure you fit before you waited in line to pay. My wife did not exceed any of the physical restrictions either.

They refunded my wifes racing to the membership card rather than my credit card. Probably because of some policy. At this point I could never see us coming back so we blew threw our money on the cards and did everything we paid for. The dark room experience was fun but was too short. Laser tag was average and the two stories was a neat feature about it. The room was a little small for the size groups it can handle. The ropes course was the best experience out of the others. Those employees were very helpful and I and my wife enjoyed that.

Redeeming the tickets, was a longer than wanted wait. Dave and busters has a better system which was quicker than the system they had set up here. The nice thing about dave and busters ticket redemption room was you knew before you went in how many points you had and it was setup like a store where you shopped for what you could afford and then stood in line to purchase the items. This process took just over 45 minutes to redeem only 1525 tickets.

As we were leaving the best part of the night was seeing either a manager or supervisor that was leaving to go home outside picking up trash off the side walk. He stopped stood up and said thank you for stopping by and have a good night.