I have been a buyer on EBAY since 2003.I have boug...

I have been a buyer on EBAY since 2003.I have bought thousands of dollars from Sellers I have become to trust.
This said I have bought over 15 CHANEL items in the last couple of months and only four were found to be Authentic that were listed as Authenticate. I have each piece authenticated which is an additional $15.Money well spent for peace of mind!!
One particular CHANEL earring from India I knew right away was fake with the cost being $240 immediately opened a case with EBAY
then I contacted seller sent earrings back it cost $25.50!!!
Since March 2nd the earrings have been sitting in customs in India.I have tried numerous occasions to settle with seller,and contacted EBAY!!
This last conversation with EBAY stated I did not have them step in soon enough therefore the case was closed. I went back to my messages on EBAY on February 28th I opened the case.Three days later I asked EBAY to step in.I am extremely disappointed with EBAY as they have failed themselves on their own policies and because of this I am out of $265 .Will it stop me from shopping on EBAY No,but I am more aware. I don t believe EBAY has seller/buyer in their best interest at the end of the day it s about $$$$$
Update - August 18th 2020 Seller is still selling fake earrings on EBay,there is still no resolution.$265.50 is a lot of money to loose for my family!!!PLEASE BE AWARE OF CHANEL EARRING BEING SOLD FROM INDIA-MORE THEN LIKELY THEY ARE FAKE!!!!!! September 29th To Date I Have Bought Zero From Ebay.Not Sure When I Ever Will!!!!!!!!!
Still nothing done on this purchase..I can t help but think Ebay chooses certain sellers to get away with dishonesty as this company did!!!!!