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Do not stay here for any major events in the city....

Do not stay here for any major events in the city. I live 30 minutes away and planned on staying here for Lolla purely for convenience and to have a nice anniversary with my husband. Got my parents to watch my dog, packed up and paid for pretty cheap 3 day parking a couple miles away. After hauling all my things to the hotel, we were immediately searched by cops with assault rifles who took all our alcohol and said it wasn t allowed in due to the event. I am 26 years old and booked a hotel to be a responsible adult and not drink and drive home, I cannot believe they actually put this rule into place. No notification was sent out to paying customers and hotel staff seems more concerned about arguing with their paying customers than making the situation right. I wonder how many people decided to cancel their room and drink and drive home or drink in their cars instead. They state this was for the safety of everyone even though I visited the lobby bathroom and there were teenagers on drugs falling over, so clearly it wasn t stopping some people from getting crazy in their hotel. This rule created more danger than safety. The hotel states it was a rule put into place by the city but it just sounds like Lolla paid the hotels off so that people would have to buy $10 per drink inside the venue. They only searched for alcohol, not drugs or guns. Had to argue with them to get a refund as there was no other reason for me to stay there since I live 30 minutes away. This was the opposite of convenience as I then had to argue with them for an hour to get my money back, haul my things back to my car, change all my plans around and in the end I ended up losing half my day and half the value of what I got out of my Lolla ticket. Even without an event going on, I would never stay here or recommend anyone stay here after how I was treated by staff.

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