Very disorganized. The check-in computer wasn t wo...

Very disorganized. The check-in computer wasn t working. Receptionist was having a personal phone call while we waited at the window for her to finish. Sat around for 20 minutes and then found out that they forgot to inform the therapist about our appointment. Icing on the cake: the receptionist didn t know how to refund our money. She said she had to contact somebody else to do it, which I encouraged her to do... but the other lady wasn t there so they said they would attempt to reverse the charges later and call us tomorrow. I hope you have a sense of humor because this place is a joke.