I would really like to give the Marina Inn 5 stars...

I would really like to give the Marina Inn 5 stars but I can't. We stayed in a 2 bedroom/2 bathroom suite. There are some great parts to this hotel and some things that are really lacking. I'm confident the beds have bed bugs. I would take a shower in the evening and wake up with bites all over me. On the last day I was there, the back of my leg got chewed up bad. Very annoying. We also had around 8 spiders camped out above our front door that I had to call to get removed. So gross and no attention to detail for such an expensive resort style hotel. The website says check in is at 4pm. When we got there at 4:15pm we were told our room wouldn't be ready until after 5pm. That was unacceptable to me and after discussing it numerous times they switched my room. Why not do it in the 1st place? Or better yet, have the room ready when it's supposed to be ready. Our reservation was made over a month ago. The shuttle to the beach is kinda annoying but it is what it is. They don't have parking by the beach (unfortunately) so this is the only option to get there. Also, get to the beach early because they pull the resort beach chairs at 4pm. There is also no attention to trash laying around in various spots of the resort. Full trash cans lead to the dead bugs seen throughout the resort. If these things would get addressed properly by management and the resort went through an upgrade, this place would be 5 stars. All fixable but the work needs to be done. Great views, pretty location and nice pool. The rooms are spacious, bathrooms are nice, so is the livingroom and balcony area. Hopefully they listen to their customers and fix the known issues regarding bed bugs, cleanliness, checking in and being more detail oriented.