Kelsey Taylor

Review of Radission Hotel Grand Rapids R...

I've stayed in my fair share of hotels as I travel...

I've stayed in my fair share of hotels as I travel a lot for business. Let me tell you, this was more like staying in the sketchy highway motel than anything. My first night there, I had pubic hair (pubic hair!) in my bath towels, I had hair in my bed, and the carpet tacks were exposed. The day after letting hotel staff know these problems, which they assured me would be fixed, there was still hair in my towels. Not only that, but whoever was doing the housekeeping also didn't restock the coffee machine, and failed to clean the bathroom (it looked dirtier than I had left it that morning - hair everywhere). Icing on the cake was the day when my hair dryer fell off the wall (into my sink which, thankfully, was empty - yet still a huge safety risk) and when housekeeping kept trying to get into room even though my "DO NOT DISTURB" sign was in the door. Overall horrible experience. Usually I'm not super picky, but this was just ridiculous.