I took my daughter here for her 10th birthday. I w...

I took my daughter here for her 10th birthday. I was very disappointed. We have stayed here before but never experienced such poor customer service. Our room was not clean, missing items, coffee pot was dirty, no coffee cups to make the coffee and beer caps were found on the floor. For the price that it cost, I expect at the very least a nice clean room. When I reported this to the front desk, the young rep said "Oh ok sorry". There was no follow up, no manager involved, no resolution or compensation. That along with other staff members that provided wrong information and had very poor manners lead me to believe this is not the place to stay moving forward. We'll be looking into other options moving forward.