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Anthony Lorrain

4 years ago

I needed a simple proof of coverage. I sent them t...

I needed a simple proof of coverage. I sent them three emails and left two messages in two weeks, without any feedback, not even a confirmation message. I had to physically go to their office to answer them. I've had bad customer service before, it takes time, but at least you end up with what you need. But to ignore me completely, without explanation, is inadmissible.

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