Stayce Blackston

Review of Summit Hotel and Conference Ce...

We arrived at the summit hill hotel 8/1-8/3/2020 f...

We arrived at the summit hill hotel 8/1-8/3/2020 for my husband BIRTHDAY weekend. When we got there the hotel people were giving the hotel guess the option to stay or leave due to a water main breakage near the hotel which cause the hotel water to be cut off. Well the staff was amazing & jumped right into controlled Safety action for the guess by offering reimbursement for the hotel stay so guests can find another place for the night , or stay at the hotel and have bottled water until the water main was fixed. I must say the city came out and work diligently throughout the night to fix the water and by the time we woke up at 6 a.m. the water main was all fix and up and running. I thought that was really cool. It was almost like nothing had happened at all, it was a very calm an easy-going situation and was handled very well by the staff and the customer. Housekeeping was amazing , they did everything we asked concerning the room and extra linen. Parking was easy and Breezy. The hotel was absolutely amazing and the decor and clean from inside out. I would definitely recommend this hotel which opened up in 2018 and then got caught up in the pandemic and had to reopen on the 13th of July. As well as they handled things after reopening I would definitely recommend this to anyone in the Cincinnati area or coming through. I had a handicap room and it was very spacious and very accommodating. The California King bed, was very comforting and relaxing. The hotel has a on roof Restaurant and Lounge area which is absolutely amazing and a must-see. Overall I give this hotel on a scale 1 to 10 an absolutely wonderful 10 and I recommend that anyone should visit at least once.