kevin salvatore

Review of Standartpark

Order the product with the expectation that accord...

Order the product with the expectation that according to their website 3-5 day delivery and planned the project according to that. 12 days later recieved only a part of the order this after multiple attempts to contact with no response. After only receiving a portion of order I bombarded them with multiple emails, chat, and voice-mail and finally got a response telling me it was on the way even though FedEx had lost the product. When I asked if the could send out replacement items express I was told they can't send anything until I provided a claim number with FedEx which I did then was told that they could only refund the amount and I would have to place a new order and wait standard shipping times. Complete disappointment and small businesses can't figure out why they fail. Maybe start with customer service and providing the products that are ordered and if an issue arises correct the issue with urgency. So if you have all the time in the world and are willing to deal with issues then order from them. Home depot sells a comparable product and will resolve issues