Arsen Muradyan

Review of Roseville Toyota

The service was poor and they lied to me, I was to...

The service was poor and they lied to me, I was told that my final price would be 18,000 including all fees, taxes, etc. But when my bill came the total amount was way more. During the signing of the contract, the employee spoke very quickly and was rushing us to sign the contracts. Before signing he clearly told us that we will pay 18,000 dollars in total counting everything. So, trusting him we signed the papers. I payed 3,000 dollars in cash and asked the finance employee if all I have left to pay is 15,000 and he replied yes. However, after signing, when the bill came, the amount was much higher. I have called and asked many times, informing them about the situation but no one has done anything or tried to resolve this. We even asked for them to check the recording in the finance room to prove that we had agreed on 18,000, but no one listens or does anything about it.