I cancelled my account with townsquare after about...

I cancelled my account with townsquare after about 7 months. I am in the home services industry. The sales people will tell you about all this work you're missing out on because your website is not set up the way google wants it. I feel Townsquare solicits brand new businesses and sells empty promises. I never saw a boost in calls even after 6 months. The support was lacking. And good luck trying to get customer service on their 800 number. My calls actually skyrocketed after cancelling townsquare. I have no idea why. Maybe a coincidence.

They did build a nice website but it was a hassle to get any changes made after the initial roll out. I was aware they would keep the website after cancelling so I had another one for back up.

In a nutshell I feel I paid $2800.00 for a temporary website and empty promises. Some blame could be put on me for not stepping up social media but it's really the sales team and tactics that are misleading.

In hindsight I would stay with a local marketing person or company I could actually talk to in person. Nothing takes place of good reviews and word of mouth.