What an absolute disaster!! Have being paying my I...

What an absolute disaster!! Have being paying my IVA for over 18 months. Had a phone call today to say they had to add another creditor onto my file, this is one of the creditors who was on the original application and supposedly agreed to the original IVA!! Spoke to a woman who was beyond rude!! Tried to ring them back as was requested, on hold for 25 minutes before someone answered and said they had a high call volume and would get back to me.....I find that very difficult to believe. Please don t use this company!! I am in debt due to previous mental health issues and all they have done is make that worse!! They are unprofessional and disorganised!! No doubt I will get the standard reply to this review asking me to call them and it has been referred to the relevant department blah blah blah. Please go to citizens advise or the debt advise people supported by the government. Don t make the same mistakes myself and hundreds of other people have!