Chris

Review of Benihana

A complete let down of an establishment. I made a ...

A complete let down of an establishment. I made a reservation a week in advance and I made it on time to an overcrowded reception area. Was told that I would have to wait a minute. One minute turns to ten minutes which turns into half an hour. While kindly waiting I got a margarita from the bar which turned out to be the worst margarita of my life. After just a sip you couldn't pay me to finish that awful $20 rip off. I come back to visit the receptionist, who obliviously forgot to tell me that the wait time would have to be over an hour! There was absolutely no reason for the receptionist to not be honest with me from the beginning. Instead of showing common courtesy and an understanding of their customer's time this franchise figured that it can just cost on by piggybacking of the reputation of the hard working individuals who originated the company. I took my business to Flame and I regretted not going to Flame sooner :(