Two weeks ago I attended a wedding reception. I ca...

Two weeks ago I attended a wedding reception. I cannot say it was one of the best reception I ever had attended. I would assume that having a ceremony at the Ritz Charles will speak of splendor.The food was not too bad, however, there were never a waiter around whenever we looked for one. The waiters were standing around having their own conversations instead of attending to the guests. I want to request that management teach customer service skills to the managers.