Chris Carl

Review of Cocopah Casino

I won a certificate for a "Deluxe Weekend For Two"...

I won a certificate for a "Deluxe Weekend For Two" in a drawing at the casino. It included a Friday & Saturday night stay in the hotel's Sunset Suite plus free meals for 2 on Fri. night, Sat. brunch & dinner plus Sun. brunch. I made the arrangements for the weekend of 11/8/13 and 11/9/13 and when I went to the room there were other already in it. They had rented it to someone else. The hotel staff was very rude and the casino marketing manager who made the arrangement for the weekend hotel stay said there was nothing he could do.
I have spent a lot of time and money at this casino in the past but never again.