COLD IMPOSSIBLE MEAT?!!!

COLD IMPOSSIBLE MEAT?!!!
I was looking for a place to try the much-reported on Impossible meat so I was excited to find out some place close had it.
I went to this location, but the person gave me a bowl with it cold!!!
THEN, both guys made me wait till after they served the entire line before addressing the issue.
So, I decided after that treatment, I wanted a refund.
THEN, a lady came and I guess as punishment, refused to put the refund back on my card and gave me cash and change - I hate that because I usually don't spend what is taken out of my card. Now, I have to be a $3 accountant with it until spent.
VERY BAD EXPERIENCE