thomas kerkes

Review of The Scottsdale Plaza Resort

I love the resort and have stayed many times. Last...

I love the resort and have stayed many times. Last year they were under construction so when I stayed this year I was surprised to find out once again that there under construction. Disappointed
To say the least. When I complained to the desk about it they offered to comp me nights stay which I thought was more than fair. Well someone overstepped and the extra day disappeared. When I tried to speak to the manager then sent out a lacky to tell me that they could not do what they promised. I have many options when I stay in Scottsdale. Sadly this will be my last stay with them.
Love the resort love the people. Hate construction. They should have warned me ahead of time