Aelva Review of Hotel Fire & Ice
At the end of March we felt like a special kind of...
At the end of March we felt like a special kind of overnight stay and so we booked a tree chalet with a whirlpool.
The tree chalets are all very new and really nice. The room itself is a bit cramped, but quite adequate for a night or two. The bathrooms, however, are very generous, through this one can also access the terrace. Towels, bathrobes and slippers were available and were gladly used by us. The absolute highlight of course has been the whirlpool, this is already pleasantly pre-tempered, has different "blubber" strengths, color change light and three different seat heights. The breakfast the next morning was rich with a wider choice and tasted good.
Sobering, however, we felt the visit in the restaurant "Salzburger Hochalm". Since we had decided very short notice not to drive in and eat to Neuss, we were right there shortly after the opening of the restaurant at 17 clock. The restaurant was as expected still completely empty and we would have liked to have a place overlooking the slope. The staff (two younger men) asked us if we reserved and after we had this we were taken to the farthest corner of the restaurant, where it was unpleasantly cold. The food we found for the prices unfortunately only as average and therefore overpriced. During our entire stay in the restaurant just came another group of four people. When we left the Salzburg Hochalm at 6 pm, it was still deserted, so we were quite disappointed and angry that you treated hotel guests in the restaurant like that. We could have had a nice evening in the restaurant with a view of the slopes, especially as we did not stay long, some of the reservations were most likely only for later times. A goodbye or goodbye when leaving the restaurant from the staff unfortunately not. All in all, the chalet with a Jacuzzi was a nice night of a special kind, but we recommend to eat a foreign restaurant.

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