Roberta Howard

Review of Progress west hospital

On Thursday, October 21, my 89 year old husband wa...

On Thursday, October 21, my 89 year old husband was having extreme pain and a hard mass in his abdomen. He has constant pain but that day was worse so I called 911 and paramedics took him to the ER. We are new residents in the area and have been so pleased with medical personnel until this visit. The person who saw him was a nurse practitioner, Hemmer. He was extremely rude, told me the ER is not for issues like he was having-it is for injuries and broken bones. He did some tests, gave him an IV and prescribed a steroid. He was released and saw his primary care doctor on Monday. It was a very unsatisfactory visit because that man was so rude. Aside from him the personnel was very kind and caring.