Angela Gaff

Review of AutoNation Ford Jacksonville

Coming from someone who is in the hospitality busi...

Coming from someone who is in the hospitality business and understands meeting and exceeding customer exepectations - Duane Illingworth went above and beyond! I came in as a walk-in for car service and even though they were incredibly busy, he made time to check out my Ford Escape before a trip out of State. He kept me updated on all repairs and made sure everything was fixed before I left the dealership. Thank you Duane for making me feel like I was the only customer that day (even though I know there were many more!).