Frank New

Review of Lifetime Service Center

I sent in my i pod to be repaired to be returned w...

I sent in my i pod to be repaired to be returned with someone else's i pod! I could maybe understand misreading the serial number it is very tiny but not only did that not match but it was engraved with a woman's name on it. The shipping process is horrible, they do not listen, and they attempt to justify every mistake they make instead of just accepting it. So my i pod was replaced with I think is a new one and it died within three months. I sent it in again and of course they managed to screw it up again. They sent my i pod with my name on it and the address of a package pick up center like it was my apartment and of course they had no idea who I was. There mistakes are not simple ones they are very careless ones. I am not sure how they stay in business.

Do not waste your time!