B

Brendan Foley

4 years ago

Booked a double room, when arriving went to get my...

Booked a double room, when arriving went to get my key, told the lady that i would have a family member that maybe staying late as i payed, she sead fine and did i want a 2nd key, i sead i will get one later if he arrived,
At around 9.30pm he turned up and went to meet him outside,
Coming back into the hotel i was stopped and asked my name, but my family member was not, asked why, was told his name was not on the list and was told to live the hotel, i had to pay 70 for him to get home by taxi, still no response from hotel,
after i spoken to management
Room was very small, no tea or coffee in room, i would not recommend this hotel

Just responding to your message,
Yes i did report to the hotel manager the next morning and was told he would look into it,
It's the point that i payed for a double room,
And 2nd person not let in,

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