Pauline Teo

Review of HipVan

Was quite disappointed with the lack of communicat...

Was quite disappointed with the lack of communication of product availability and only came to know on delivery day itself that the black cocoon swing chair which I have ordered will only be available in end Apr 2020 despite the website showing that the product will be available for delivery by end Feb 2020. Due to the lack of communication, I have requested for refund for the black cocoon swing chair instead. Not only that, I have also ordered 2 office chairs and one of them has a defect where the left side of arm rest could be screwed in. Hence, I have requested to make an exchange and pending for a response from customer service team on this.