Chad Hemmeline

Review of Vandergriff Hyundai

Audrie was awesome. I came in to look at a car, an...

Audrie was awesome. I came in to look at a car, and I wasn't happy with the one I originally wanted to see. I told her my budget, features and things that were important to me and she found the perfect car UNDER my budget. Great energy, attitude and knowledge. Excellent experience.

!!!!UPDATE!!!
Although I am extremely happy with my car, the level of service I recieved from Vandergriff Hyundai was very poor. My car had a minor issue that needed to be fixed. i realized the USB port didnt work the day after I bought it. I called 2 times and emailed to get it fixed with no response either time.

Then I recieved an email from the GM requesting positive feedback on the survey. He asked me to reach out to him if I needed anything. problem was, there was no contact info in the email. when I replied to the email, it was automated and returned to me. I was able to do research online to get his info. Long story short, I have made 5 trips to the dealership and it's been over a week. my car still isnt fixed, I cannot get any ETA on when my it will be fixed and I only receive updates if I reach out first. oh, and they lost my keys somehow. Beware of this dealership. Once the ink dried on the check they do not do anything to provide quality service or drive loyalty. And I also never recieved a link for a survey. I guess when they know they screwed up they remove your email from the database.

Audrie is the only reason I dont give this a 1.