Please do not ever book with this company they are...

Please do not ever book with this company they are disgraceful. I am still awaiting a full refund 14 months after a cancelled trip due to the covid pandemic. They ignore emails. You cannot complain on phone or speak to anyone in authority. They lie and appear to be accountable to no one!! Never in my life he is dealt with such a rude arrogant, deceitful and robbing company. They should be closed down !!