Rick Satenstein

Review of Mackenzie Health

Reading through the ratings, MH receives a lot of ...

Reading through the ratings, MH receives a lot of undue, unfair criticism. I think there are hundreds of people who flow through MH regularly and receive meticulous care, but I guess only the miffed leave ratings. People coming into the Emerg need to remember that demand exceeds supply and the staff are stretched thin, yet keep it all moving seamlessly.

And the Emerg triage did exactly what it was supposed to for me. I ended up in surgery the following morning and felt I was in exceptional hands, right from helpful nurses, Dr. P, diagnostics, the surgeon Dr. F, prep, post-op and all the selfless, incredible and highly competent nurses. A huge thank you them all for their dedication - all the more praiseworthy with the added constraints of covid.