Cynthia Morales

Review of Soowoo Japanese Steakhouse

I love going to Samurai but unfortunately tonight ...

I love going to Samurai but unfortunately tonight I was not very happy being there. They have these self seating tables that I normally sit at if I don't want to be waiting too long. Tonight was just a mess. I sat at the self seating table with my boyfriend while waiting for someone to take our order. We waited 10 minutes and then we told a waitress that passed us a few times if someone could please take our order and she responded I'll see what I can do. Then we waited another 10 minutes and still no one has taken at least a drink order even though we had kindly asked the waitress if there was someone that would be able to take our order. Once again we asked the waitress if someone can please take our order since we've been waiting for some time. Also, the waitress in the area was taking care of 3 different groups of people except us. Since nobody took care of us we decided to go somewhere else since we were of no importance to the waitress that was taking care of everyone else but us. I most likely will not be coming back here very soon but when I do I sincerely hope that they give better service to their customers. I don't like leaving bad reviews but this is one place that I enjoy going to because the food is great and I enjoy it, especially the shrimp sauce but the service is not that great.