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Shaun Rutherford

3 years ago

Hugely regretting signing a contract with these l...

Hugely regretting signing a contract with these landlords . The quality of the house is poor - but we knew that before signing. However, what we didn t know was that hardly anything would work and needed fixing as soon as we turned up (broken doors, microwave, radiators, showers, sinks). The fridges then stopped working and needed replacing as the food had gone mouldy - they were incredibly slow to rectify this and didn t seem to care. The hot water currently doesn t work and they don t seem to be making any effort to fix it (despite the fact it s exam season). In summary their customer service is awful, as long as you ve signed a contract to live with then they don t care about your experience. Perhaps they should care more about that and less about constantly snorting cocaine in the office. Don t sign with Unicom.

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