OK experience. Visited a few weeks ago. Message ...

OK experience. Visited a few weeks ago. Message and service was nice. What I did not like was the confusion or clarity on where visitors go after service. I turned my card in to the closest desk and that was it....no direction, no let me walk you over, thank you for coming, nothing. The woman who called after that Sunday was not exactly helpful either. Expected much more, since they had 5 stars. Wanted this to be great.