Totally unprofessional and unreliable service. Par...

Totally unprofessional and unreliable service. Parcel carrier delivers the parcel before (!) The previously communicated time and reports this as a refusal of acceptance and sends it back. After calling the hotline, we promise to deliver again for the same day. Then we stay at home the day, wasting a vacation day and what happens - unfortunately nothing. After another call (always on the same day), the operator does not know about a new delivery for the same day.

Result: One day of vacation wasted for a non-delivery. This then takes place the next day when the parcel delivery person complains vehemently (since he was there for free the day before)

And: this is not the first negative experience with DPD. Without further comment.