George Gates

Review of The Westin Hotel, Washington D...

This is the kinda hotel that you actually want to ...

This is the kinda hotel that you actually want to go and stay in as this pandemic roars towards it's first anniversary. The front desk staff always demonstrates an exceptional degree of professionalism.

I noted the general manager personally attending to two separate in-room guest requests. (And as an aside: both times after he stepped off the elevators, he performed a perfunctory sweep through the entire lobby, resetting and tidying anything that a guest might see in seconds.)

The rooms. Well. There is nothing wrong with them. They're gracious and accommodating. They are just , well, a bit out of tempo with the decor. Arguably, the finish level is still high. It's just staid

But what truly makes me love The Westin brand--the bed and bed linens! It didn't disappoint